Terms of Service

1. Acceptance of Terms

By accessing or using Comparly (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service. These Terms constitute a legally binding agreement between you and Comparly ("we," "us," or "our").

You represent that you are at least 18 years of age and have the legal capacity to enter into this agreement. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Description of Service

Comparly provides competitive intelligence by analyzing publicly available App Store reviews using artificial intelligence. The Service synthesizes review data across dimensions including sentiment, complaints, strengths, vulnerabilities, and switching signals to generate insights for product teams and founders.

The Service is offered in free and paid tiers with varying usage limits. Free users receive a limited number of analyses; paid subscribers receive expanded access according to their subscription plan.

3. Account Registration

To access certain features, you must create an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated. Accounts are managed through Supabase authentication via email/password or OAuth providers.

You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Acceptable Use

You agree not to:

• Use the Service in violation of any applicable laws or regulations
• Abuse, overload, or interfere with the Service's scraping or API functionality
• Attempt to circumvent rate limits or access restrictions
• Reverse engineer, decompile, or attempt to derive the source code of the Service
• Resell, redistribute, or commercially exploit data obtained from the Service without authorization
• Use the Service to generate misleading or defamatory content about competitors or their products
• Use automated systems or bots to access the Service beyond normal usage patterns

We reserve the right to suspend or terminate accounts that violate these terms, with or without notice, depending on the severity of the violation.

5. Subscriptions and Billing

Paid subscriptions are billed through Stripe on a monthly or annual basis, as selected during signup. By subscribing, you authorize us to charge your payment method for the applicable subscription fee.

You may cancel your subscription at any time through the Settings page. Upon cancellation, you will retain access to paid features through the end of your current billing period. No prorated refunds will be issued for partial billing periods.

We may, at our sole discretion, issue refunds in exceptional circumstances. Pricing and features are subject to change; we will provide notice of material changes before they take effect.

6. Intellectual Property

The Service, including its user interface, design, AI analysis methodology, and underlying technology, is owned by Comparly and protected by intellectual property laws. You may not copy, modify, or create derivative works based on the Service without our express permission.

App Store review data accessed through the Service is publicly available content owned by Apple Inc. and the original reviewers. Your analysis results generated through the Service are yours to use for your internal business purposes.

7. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

AI-generated analysis is provided for informational purposes only and does not constitute professional business, legal, or financial advice. We do not guarantee the accuracy, completeness, or reliability of any analysis. You acknowledge that decisions made based on Service outputs are made at your own risk and discretion.

8. Limitation of Liability

To the maximum extent permitted by law, Comparly shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill, arising out of or related to your use of the Service.

In no event shall our total liability to you for all claims arising out of or related to these Terms or the Service exceed the amount you paid to us in the twelve (12) months preceding the claim.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability shall be limited to the maximum extent permitted by applicable law.

9. Binding Arbitration and Class Action Waiver

Please read this section carefully. It affects your legal rights, including your right to file a lawsuit in court.

You and Comparly agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service ("Dispute") shall be resolved by binding arbitration, rather than in court, except that either party may seek injunctive or equitable relief in court for claims related to intellectual property or unauthorized access to the Service. This agreement to arbitrate is governed by the Federal Arbitration Act.

Class action waiver: You and Comparly agree that disputes shall be resolved on an individual basis and not as part of any class, consolidated, or representative action.

If a court or arbitrator determines that this class action waiver is unenforceable, the arbitration agreement shall be null and void as to such proceeding.

Arbitration shall be administered by JAMS under its Streamlined Arbitration Rules and Procedures. The arbitrator's decision shall be final and binding, and judgment may be entered in any court of competent jurisdiction.

Small Claims Exception: Either party may bring an individual action in small claims court for disputes within that court's jurisdictional limits.

Opt-Out: You may opt out of this arbitration agreement by sending written notice to support@comparly.io within thirty (30) days of first accepting these Terms. Your notice must include your name, email address associated with your account, and a clear statement that you wish to opt out of arbitration.

10. Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review the Privacy Policy to understand how we collect, use, and protect your information.

11. Modifications to Terms

We may update these Terms from time to time. When we make material changes, we will notify you via the email address associated with your account or through a prominent notice within the Service. Your continued use of the Service after such notification constitutes acceptance of the updated Terms.

We encourage you to review these Terms periodically. The "Last Updated" date at the top of these Terms indicates when changes were most recently made.

12. Termination

You may terminate your account at any time by deleting it through the Settings page or by contacting us. We may suspend or terminate your access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason at our sole discretion.

Upon termination, your right to use the Service will cease immediately. Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, limitation of liability, and arbitration provisions.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions. Any legal action or proceeding not subject to arbitration shall be brought exclusively in the state or federal courts located in California.

14. General Provisions

• Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
• Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and Comparly regarding the Service and supersede any prior agreements.
• Waiver: Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
• Assignment: You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations without restriction.

15. Contact

If you have questions about these Terms, please contact us at: support@comparly.io